Grantley Adams International Airport Inc.

Welcome to the Customer Support page. This area provides you with comprehensive assistance to enhance your experience at our airport. Here, you can discover solutions to common inquiries, access valuable travel tips, share your feedback, and learn more about the support services we offer to ensure your journey is as smooth as possible.

For detailed airline and flight information, we invite you to utilize GAIA FIDS by clicking the “Flights” tab for real-time updates. For airline-specific questions, you can directly contact the relevant airline through the Airlines information page.

Help Sections

Customer Service Information Desks
Our friendly staff are available to answer queries and provide information and assistance.
Lost and Found
Airlines are responsible for checked in luggage. The vast majority of bags are returned and airlines typically have a thorough process for tracking and retrieving misplaced luggage.
Travellers with Disabilities
GAIA is a partner in the “Fully Accessible Barbados” initiative, a component of the National Disabilities Programme.

A valid passport and a valid return ticket are mandatory for all visitors to Barbados.

Travel Tips
Here are just a few travel tips to ensure you have a safe and convenient travel experience.
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